Workplace counselling provides both employers and employees alike with tangible benefits. Employees are able to access empathic and non-judgmental support enabling them to work through issues in a productive and manageable way. Employers benefit from reduced sickness, a happier working environment, increased productivity and assistance in dealing with conflict.

The process involves giving an employee a safe place or sounding board to air out issues troubling them, which allows a counsellor to help find better ways to manage such matters or help the employee work through their issues and uncover potential solutions.